What is Deya?
Deya is our trademarked brand dedicated to crafting high-quality soy wax candles, each designed to enhance your space with natural beauty and soothing fragrances.
What materials are used in Deya candles?
Our candles are made from premium soy wax, ensuring a clean burn. Some of our candles also include healing crystals and dried flowers, adding unique elements to their aesthetic and benefits.
What are chakra candles, and how do they work?
Our chakra candles are designed to correspond with the seven energy centres in the body. Each candle is infused with specific colours and scents to promote balance and healing in its associated chakra.
What does the frosted look on the wax indicate?
The frosted appearance on our soy wax candles indicates that they are made from pure soy wax. This characteristic reflects the quality and authenticity of our products.
Are Deya candles scented?
Yes! All our candles are infused with natural fragrance oils, providing delightful scents that enhance your environment without being overwhelming.
How do I choose the right candle size?
Our candle range varies by wick count and wax size. Single-wick candles are ideal for smaller spaces, while three-wick candles offer a more robust fragrance and larger burn area for bigger rooms.
What makes Deya candles a perfect gift?
Deya candles are beautifully packaged and come in various colours and designs, making them an ideal gift for any occasion, including birthdays, holidays, and celebrations.
How long do Deya candles typically burn?
Burn times vary based on the size and wick count
Are your candles safe for pets and children?
Yes, our soy wax candles are made with non-toxic ingredients, making them safe for households with pets and children. However, always supervise them around open flames.
How should I maintain my Deya candles?
To ensure optimal performance, trim the wick to about 1/4 inch before lighting. Allow the candle to burn for at least 1 hour for each inch in diameter for an even melt pool.
Can I customize my candle order?
we do not offer customization services.
How should I store my candles?
Store your Deya candles in a cool, dry place away from direct sunlight to prevent fading and maintain their quality.
Do you offer international shipping?
Yes, we provide shipping options for both domestic and international customers. Check our shipping policy for details on rates and delivery times.
What if my candle burns unevenly?
If your candle doesn’t burn evenly, ensure it is placed in a stable location away from drafts. Also, check that the wick is trimmed properly to avoid issues.
Do your candles contain harmful chemicals?
No, our candles are free from harmful additives and are made with natural ingredients to ensure a safe and pleasant experience.
What type of fragrance oils do you use?
We use high-quality natural fragrance oils in our candles, which provide delightful scents without harmful chemicals or synthetic additives.
Are your candles eco-friendly?
Yes, our candles are made from renewable soy wax, and we prioritize sustainable practices in our production and packaging processes.
Can I return or exchange my candle?
If you are not satisfied with your purchase, please refer to our return policy for information on returns and exchanges.
How can I contact customer service?
You can reach our customer service team through the contact form on our website or by emailing us directly. We’re here to help!
Where can I find more information about your candles?
For more details about our products, ingredients, and care instructions, browse our website or check helpful tips and insights.

