FAQ
Deya is our trademarked brand dedicated to crafting high-quality soy wax candles, each designed to enhance your space with natural beauty and soothing fragrances.
Our candles are made from premium soy wax, ensuring a clean burn. Some of our candles also include healing crystals and dried flowers, adding unique elements to their aesthetic and benefits.
Our chakra candles are designed to correspond with the seven energy centres in the body. Each candle is infused with specific colours and scents to promote balance and healing in its associated chakra.
The frosted appearance on our soy wax candles indicates that they are made from pure soy wax. This characteristic reflects the quality and authenticity of our products.
Yes! All our candles are infused with natural fragrance oils, providing delightful scents that enhance your environment without being overwhelming.
Our candle range varies by wick count and wax size. Single-wick candles are ideal for smaller spaces, while three-wick candles offer a more robust fragrance and larger burn area for bigger rooms.
Deya candles are beautifully packaged and come in various colours and designs, making them an ideal gift for any occasion, including birthdays, holidays, and celebrations.
Burn times vary based on the size and wick count
Yes, our soy wax candles are made with non-toxic ingredients, making them safe for households with pets and children. However, always supervise them around open flames.
To ensure optimal performance, trim the wick to about 1/4 inch before lighting. Allow the candle to burn for at least 1 hour for each inch in diameter for an even melt pool.
we do not offer customization services.
Store your Deya candles in a cool, dry place away from direct sunlight to prevent fading and maintain their quality.
Yes, we provide shipping options for both domestic and international customers. Check our shipping policy for details on rates and delivery times.
If your candle doesn’t burn evenly, ensure it is placed in a stable location away from drafts. Also, check that the wick is trimmed properly to avoid issues.
No, our candles are free from harmful additives and are made with natural ingredients to ensure a safe and pleasant experience.
We use high-quality natural fragrance oils in our candles, which provide delightful scents without harmful chemicals or synthetic additives.
Yes, our candles are made from renewable soy wax, and we prioritize sustainable practices in our production and packaging processes.
If you are not satisfied with your purchase, please refer to our return policy for information on returns and exchanges.
You can reach our customer service team through the contact form on our website or by emailing us directly. We’re here to help!
For more details about our products, ingredients, and care instructions, browse our website or check helpful tips and insights.